Product safeguards

Trust & Security

Concrete controls that are present in the product—from hosted checkout to owner-scoped data access.

Hosted Checkout

Payment details are entered with the configured provider, never in Neon Grove.

Account Access Rules

Player records use authenticated, owner-scoped Base44 data policies.

Verified Delivery

Purchased Credits are added only after the provider reports a paid checkout.

Duplicate Protection

Each checkout reference can be credited to a profile only once.

Separate Balances

Purchased Credits and gameplay-only Reward Points are clearly separated.

Support Trail

Player and support replies remain attached to the ticket record.

Transaction History

Deposits, purchases, and withdrawal reviews are recorded in the account.

Purpose-Limited Data

Stripe receives the account email and an internal checkout reference only to reconcile payment and delivery.

Payment provider disclosure

Optional purchases are charged in the currency you select: EUR, USD or GBP. The final amount and currency are shown before confirmation.

The provider is responsible for card handling and its own payment terms. Neon Grove stores only transaction references, amounts, statuses, and balance effects needed to operate the account.