Contact Neon Grove
We are happy to help with payments, withdrawals, account access, gameplay questions and partnership enquiries. Choose the channel that best matches your request and we will get back to you as soon as possible.
Player support
For payments, withdrawals, account access and gameplay issues.
support@neongrovecity.comDevelopment enquiries
For service, privacy, partnerships and technical questions.
gamedev@neongrovecity.comCompany information
VPG MERCHANT SERVICES LTD
Company number: 16914430
Registered office: Dept 6477a 43 Owston Road, Carcroft, Doncaster, South Yorkshire, United Kingdom, DN6 8DA
Prefer self-service?
Browse answers to common questions or open a support ticket from inside the game.